首頁(yè)>>廠商>>IVR系統(tǒng)平臺(tái)廠商>>Pronexus

[英文]Connect NZ選擇VBVoice重新開(kāi)發(fā)IVR
New Zealand Partner Connect NZ Rapidly Re-Develops Legacy IVR Solution Thanks to Pronexus VBVoice’s Visual Design

2010/11/04

Pronexus, the developer of the leading Interactive Voice Response (IVR) toolkit Pronexus VBVoice™, announced today that Connect NZ, a voice technology provider in New Zealand, has chosen VBVoice to re-develop an outdated order processing Interactive Voice Response (IVR) solution for Wickliffe Limited, a New Zealand e-commerce company.

VBVoice IVR software integrates with Microsoft® Visual Studio® and combines an easy-to-use visual call flow environment with fully programmable controls and state-of-the art options that include speech recognition and text-to-speech. IVR applications built with VBVoice have been deployed in numerous industries including banking, government, healthcare, insurance and utilities.

Connect NZ chose the VBVoice IVR development toolkit after trying out the evaluation version of the software. “Key deciding features in VBVoice were a visual designer and big component toolbox which allowed fast development and flexibility in changing the call flow easily,” said developer Jouni Karppinen.

From the start of development to deployment, the project was completed in about 9 week’s time. The order processing application provides multiple users with access to a quick and easy ordering solution. It allows users to navigate various catalogues, is able to advise the cost of an item and total order value, read back orders, and remove orders, in addition to many other features. Approximately 50,000 registered users use the system today, diminishing the number of calls to the customer service desk.

“This is another example of how VBVoice can be used to develop IVR solutions that improve business processes,” said Pronexus VP of Sales, Steve Brown. “With the recent announcement of VBVoice 7, our free IVR development tool, we hope more companies like Connect NZ can benefit from the intuitive graphical user interface and sample applications VBVoice comes with.”

CTI論壇報(bào)道

[英文]多線(xiàn)程IVR開(kāi)發(fā) 2010-10-29

Pronexus推出VBVoice7 免費(fèi)提供IVR開(kāi)發(fā)工具包 2010-09-08

Pronexus推出IVR解決方案定位器 2010-08-17

Vocantas采用VBVoice為大型公共事業(yè)機(jī)構(gòu)開(kāi)發(fā)IVR 2010-03-16

分類(lèi)信息: 國(guó)外動(dòng)態(tài)_與_電子商務(wù) 國(guó)外動(dòng)態(tài)_與_IVR技術(shù)
汤阴县| 固原市| 长治市| 屯昌县| 南雄市| 新安县| 旅游| 孝感市| 禹州市| 沈阳市| 平利县| 镇赉县| 利川市| 石首市| 阳朔县| 长治县| 洞口县| 安顺市| 宣化县| 稻城县| 余江县| 武冈市| 乐清市| 鄂伦春自治旗| 阿荣旗| 五家渠市| 台前县| 安阳市| 东兴市| 孝感市| 长治市| 抚顺县| 承德县| 青神县| 巫山县| 怀宁县| 灵山县| 镇宁| 台东市| 故城县| 三门县|